At Game Emporium, we’re dedicated to getting your games, gear, and collectibles delivered to you safely and on time. Below you’ll find all the details about how we handle shipping.

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1. 🌍 Where We Ship

We currently ship to:

• All areas within the United Kingdom

• Most countries across Europe and North America

If your region isn’t available at checkout, feel free to contact us and we’ll do our best to help.

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2. ⏱ Order Processing Time

• All orders are processed within 1 to 2 business days

• Orders placed on weekends or public holidays will be processed the next working day

• Once shipped, you’ll receive a confirmation email with tracking information

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3. 📦 Shipping Options & Delivery Times

Note: All delivery times are estimates and may be affected by customs or courier delays.

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4. 🔍 Tracking Your Shipment

All shipments come with tracking numbers so you can follow your order in real time. We’ll email you the details as soon as your package is on the way.

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5. ⚠️ Delays & Issues

While we aim for prompt delivery, delays may occasionally occur due to:

• Courier disruptions

• Weather or natural events

• Customs procedures

We’ll notify you of any significant delays affecting your order.

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6. 📦 Lost or Damaged Packages

If your package arrives damaged or doesn’t arrive at all:

• Please contact us within 7 days of the expected delivery date

• We’ll investigate with the courier and offer a solution or replacement

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7. 📬 Need Help?

We’re here for you. For any shipping-related questions or issues, reach out to our team: